MO Universal Service Fund
MISSOURI UNIVERSAL SERVICE FUND

Welcome to the website for the Missouri Universal Service Fund.

ARE YOU A CONSUMER INQUIRING ABOUT RECEIVING LOW INCOME OR DISABLED DISCOUNTS ON YOUR VOICE TELEPHONY BILL?

You may qualify for a discount on your monthly landline telephone bill if you are receiving low income or disability benefits under certain programs such as:

LIFELINEDISABLED
MO HealthNet (f/k/a Medicaid)Veteran Administration Disability
Supplemental Nutrition Assistance (Food stamps)State Blind Pension
Supplemental Security IncomeState Aid to Blind Persons
Veterans and Survivors Pension FundState Supplemental Disability Assistance
Federal Public Housing Assistance (Section 8)Federal Social Security Disability

You may also qualify for Lifeline discounts if your annual income level meets 135% of the Federal Poverty Level.

To find out more about this assistance or to obtain an application form, please contact your voice telephony provider.



INFORMATION FOR COMPANIES:

Missouri USF assessment has been suspended through December 31, 2021.
Effective reporting period 01/01/2020, telecommunications companies are no longer required to submit the Assessment Determination Remittance Form to the MOUSF administrator. Please refer to the Order in Case No. TO-2019-0346 for details on this change.

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Board approved Applications for Support can be obtained by clicking on the appropriate link below:

Application for the Lifeline Program
Missouri Application for the Disabled Program


Current Support Reimbursement Rate:

$18.75 Lifeline Subscriber with voice-only service or voice service bundled with non-qualifying broadband service
$14.75 Lifeline Subscriber with voice service bundled with qualifying broadband service
$24.00 Disabled Subscriber Support

Missouri USF support is not offered for a broadband-only service but qualifying broadband service refers to a broadband speed of at least 25 Mbps (down)/ 3 Mbps (up) or meets the exception identified in FCC rule 54.408(d). The total amount of MoUSF support and federal support shall not exceed the total of the company’s local service rate plus subscriber line charge.


December 13, 2019 through November 30, 2020 Support Reimbursement Rate

$16.75 Lifeline Subscriber with voice-only service or voice service bundled with non-qualifying broadband service
$14.75 Lifeline Subscriber with voice service bundled with qualifying broadband service
$24.00 Disabled Subscriber Support

Missouri USF support is not offered for a broadband-only service but qualifying broadband service refers to a broadband speed of at least 20 Mbps (down)/ 3 Mbps (up) or meets the exception identified in FCC rule 54.408(d). The total amount of MoUSF support and federal support shall not exceed the total of the company’s local service rate plus subscriber line charge.


USING ONLINE SUBMISSION OF FORMS SAVES TIME AND REDUCES ERRORS.

If you are not already registered to submit your forms online, please click here to be directed to the new User Registration form. Once your username and password registration is approved by the administrator, you will receive an email indicating your username and password is ready to use to submit your forms online. There will be a short delay between entering your registration and approval by the administrator. Please be advised that only one username and password can be registered for each telecommunications company. The following forms are available for online submission:
      • Application for Support Form.
          This form applies to those certificated/registered companies who have been approved by the Missouri Universal Service Board to receive support from the Fund for discounts provided to low income and disabled subscribers.